New version of Siemens’ HiPath ProCenter contact centre solution: Improved first-contact resolution, integrated with Microsoft, SAP and Siebel CRM Applications

(June 2, 2006) Siemens Communications is launching version 7.0 of its multimedia contact centre solution under the name HiPath ProCenter Enterprise. More

HiPath All-in-One: Turnkey communication solution for small to medium-sized businesses

(May 17, 2006) Siemens introduces the HiPath All-in-One, a turnkey communication solution packaged with pre-integrated business empowering applications and integration with Microsoft Dynamics CRM for small to medium-sized business. More